You can settle your agreement in full at any point during the policy year. Please note, the settlement figure is only valid until the end of the working day during which it’s provided as interest is calculated on a daily basis.
Archives: FAQs
Can I pay monthly for my car insurance?
Yes, if you’re aged 18 or over. If you’re 17 you’ll need to pay for your policy in full. Monthly payment options will be offered when you get a quote online. If you call us to obtain a quote please ask your advisor for further details.
Why is there a fee for a default payment?
Due to the process involved, our finance providers apply an administration fee of £30.00 which covers the administration involved in bringing the payment up to date. Details of your finance providers fees will be outlined in your credit agreement, which is sent to you via email.
Can I change my payment date?
We have three set payments dates, those being the 1st, 11th and 21st unless this falls on a weekend or Bank Holiday when the payment will be taken on the next working day. You can change your payment date, providing your first payment has cleared, by calling our Customer Services team on 0208 550 7788. Please note that we can only change the payment date if your request is made at least 14 days before your next payment date.
What happens if I miss a payment?
Please call our Customer Services team on 0208 550 7788 and select option 1, for Customer Services, and then option 2, for Payments. Our team will be able to take a manual payment by debit or credit card to clear any arrears, and to keep the policy running and avoid cancellation.
I don’t take online payments so do i still need cover?
A cyber-attack does not just occur from online transactions. Sensitive customer data, funds transmissions between accounts, even an email can be the source for a lurking cyber attacker. This could lead to a business being unable to access any of their systems puts them at risk of operational failure and therefore a risk of financial loss.
Is cyber insurance included in standard business insurance?
Standard business insurance is designed to deal with threats to a business physical assets buildings, equipment, business operations. In today’s market, a business is 9 x more likely to be the victim of a cyber-attack than a burglary and most businesses have a greater reliance on their digital intellectual property. This makes a specialist cyber policy essential.
Will I need a GB sticker on my vehicle?
You could get fined if you do not display a GB sticker on your vehicle or trailer. You are required to have a GB sticker even if your number plate already has a GB or the EU symbol on it.
Do you need to print it on green paper?
No. You must have a printed Green Card with you when travelling in the European Union (EU) but it does not have to be on green paper. This means you can print it yourself in black and white. Once you have requested your Green Card it will be emailed to you to print and take with you when you travel. For this reason please ensure we have the right email address for you.
Do you need a Green Card?
From 1st January 2021, you will need to show your Green Card document at European (EU) borders to prove you are insured. This includes if you are leaving for your trip before this date but returning after 1st January. In some countries you may need to obtain an international driving permit (IDP). Click here to check if you need an IDP.
