Nova Insurance Considers the protection of personal data to be of the utmost importance to us and this policy outlines how information will be handled and how it will be used once collected.

We use personal information about clients for:

• Provide Quotations
• Administer Insurance Policies
• Maintain and improve our services offered
• Marketing

Some of the information we collect may be sensitive, For example, with car insurance we may need to know about physical health of all drivers. We also need to know about any motoring offences. This type of sensitive data will only be used for the sole purpose for which it is provided.

We Will:

• Process information in accordance with the latest Data Protection Act.
• Use reasonable endeavours to ensure that the information is accurate and up to date.

We Will Not:

• Hold more information than is required for the purposes for which it is being collected/processed.
• Keep information longer than is necessary

In addition, information may be disclosed to:

• The police in response to a request.
• Other bodies in response to legislative/court orders

It should also be noted that:

• To help prevent fraudulent claims, insurers exchange information with other insurers through various databases.
• To help detect people who break the law by not having motor insurance, insurers will supply details to a database which can be accessed by the police and by other insurers.
   

Version 1 Jan 2005